We make switching to Venditan Commerce painless, straightforward and advantageous for your business through a proven five-phase process.
1. Meet
All great relationships start with a hello.
Contact
All you need to do is let us know you’re interested in Venditan Commerce.
We can then arrange an initial chat.
If you have a requirements brief, even better.
Learning
We will take you on a guided demo of Venditan Commerce.
We can come to you, you can visit us in Manchester, or we can do this online.
You will also be provided with a quick RFP document to complete.
Proposal
With an understanding of your requirements, we can then prepare a proposal for you.
The proposal will include pricing and estimated timeframes.
This phase can be as quick as you need it to be.
2. Discover
Building foundations for a successful project.
Workshops
Discovery workshops help us align stakeholders and gather additional insights.
They also allow us to review your technical requirements in detail.
Site Visits
We can visit you to observe your operations firsthand.
This helps us understand your existing order, stock, and customer management processes.
Specifications
The gathered information is used to create project specification documents.
They document the full solution, our processes, and the delivery timeframes.
3. Switch
Work begins on your new website and the switch to Venditan Commerce.
Website
The website project is split into design, build and implementation phases.
Designs are provided on desktop and mobile with opportunities for feedback and amends.
The build is completed in-house to the latest development standards.
Data Migration
Our platform team will clean and import your data into Venditan Commerce.
This is usually a combination of product, stock, customer and order data.
Integrations
Work is completed on the integrations you require as part of your solution.
Integrations with our pre-existing partner network will be enabled for you.
We can also integrate Venditan Commerce with other technologies that you use.
4. Prepare
Work begins on your new website and the switch to Venditan Commerce.
With the technical work delivered, we prepare to launch.
Training
We provide on-site and online training for your team.
These sessions cover how to manage core business processes.
Recorded sessions and custom resources will be shared with you.
Testing
We conduct thorough testing of the website, platform and any integrations before launch.
This includes checks on the checkout process, SEO, UX, and all of your business processes.
Approval
Your approval is given for the switch to be made, and a date and time is scheduled.
Before the switch, we will confirm all final checks and provide a clear timeline to manage any necessary downtime.
5. Switch
Completing the switch to Venditan Commerce.
On-Site Launch
On the day of the launch, a member of our team will be on-site to provide hands-on support and assist with any immediate needs.
They will also oversee the installation of new EPOS terminals, if required, ensuring a smooth launch.
After Care
Your launch is followed by an immediate aftercare period, during which your queries become our top priority.
Our team will be readily available to provide guidance, recap training and build a successful start.
Continuous Improvement
We are more than just a technology provider; we’re your partner in achieving long-term success.
You can count on us for continued support as your business grows and evolves.
Ready to take the first step toward transforming your business with Venditan Commerce? Get in touch today to start the conversation and discover how we can support your journey to long-term success.
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