Talk with our team and discover the full potential of Venditan Commerce

Build customer relationships with our eCommerce CRM

Improve customer service and marketing with a single customer view, giving your team the data they need to build lasting relationships.

Let's Talk Pricing

Key features of our eCommerce CRM

Need to know more? See full details

Empower your team with customer data that drives personalised experiences, enhances engagement, and boosts loyalty.

Need to know more? See full details

Capture Customers

Collect customer details securely when they place an order, centralising their data within the CRM.

Store Customer Data

Store essential customer information—names, addresses, contact details—in one centralised location for easy access.

Attributes & Tagging

Create custom attributes and tags to enrich customer profiles, offering flexibility in how you organise and segment data.

Customer Types

Categorise customers into different types to power targeted offers and tailored marketing strategies.

Customer Communication

Send customer messages directly from the platform, ensuring timely communication across various touchpoints.

Email & SMS Integration

Integrate with email and SMS services to communicate with customers across preferred channels.

Task Management

Use the built-in task management system to track actions and progress within your customer service team.

Customer Reporting

Generate detailed customer reports to gain insights on top customers, behaviour patterns, and more.

Customer Segmentation

Use the advanced segmentation tool to create valuable customer segments based on configurable filters and behavioural data.

Need more information? Explore the docs.

For more detail and understanding, you can read the Venditan Commerce documentation.

Sell more, manage effectively and drive business growth with Venditan Commerce

Let's Talk

Deliver an omnichannel experience for your customers

With one view of your customer’s activity across all of your sales channels, you can provide them with a connected and consistent experience that brings them back to you, time and time again.

No matter whether they’re visiting your store or your website, they should expect your business to have a full understanding of their history with you. Whether it be their recent orders, loyalty progression, or support queries, the journey must be cohesive.

Omnichannel eCommerce isn’t just a strategy, it’s a pre-requisite to providing a great customer experience. Our platform connects all sales channels together so you have one single view of the customer, and you are able to provide modern omnichannel fundamentals like click-and-collect.

Reward loyal customers and increase satisfaction

Our platform also boasts several customer engagement tools that will help you to develop profitable post-purchase relationships with your customers.

The segmentation tool allows you to identify and categorise your different customer types based on their behaviour. You can then import this data into our range of marketing integrations.

We also have first-party loyalty and rewards features that you can use to drive consistent engagement with your website, rewarding your high-value customers for their repeat business.

Also built for B2B customer management

Our platform is also perfectly capable of managing trade customers.

We give you the tools to set and manage credit limits, terms, and your own internal credit approval processes through strict user permissions.

This information will be used to generate payment due date information for your customer invoice documentation, which your customers can export from their tailored portal, showing their products, pricing, and promotions.